Stew-And-Serve 24cm Large Stock Pot | 5.1L | Size Matters

 At Pretty Major, we've meticulously analysed, custom-built, and rigorously stress-tested the design of our cookware. Our focus spans from preventing food being trapped within the contours and angles of our pots and pans, to ensuring our handles provide ergonomic comfort, and maintaining consistent and steady heat distribution. Our cookware is engineered to deliver impeccable performance. Not only do our products excel in functionality, but they also boast a stylish appearance that enhances the aesthetic of your kitchen, making them a joy to use and display.

Our nonstick ceramic coating is formulated without any potentially harmful substances such as PFAS, including PTFEs and PFOAs, lead and cadmium. Each piece undergoes a thorough examination by a reputable third-party laboratory based in Singapore, ensuring compliance with industry standards regarding lead content and providing a guarantee of being cadmium-free.

The ceramic coating, Xeradur 3 ILAG non-stick, used in Pretty Major cookware is Swiss-certified and designed for long-lasting non-stick performance. It meets strict EU regulations such as 1935/2004, 2017/1000, and 2023/2006. Our products have undergone rigorous testing and certification in Singapore, ensuring they meet the highest safety standards. For more information, please refer to our certification report.

To ensure the longevity of our non-stick coating, we recommend the following guidelines:

Before Cooking:

• Preheat your cookware on low to medium heat for up to 90 seconds before adding a thin layer of oil. Avoid leaving them empty on a hot burner, unless set to a very low heat.

During Cooking:

• To sustain the effectiveness of the non-stick coating, avoid overheating. Use low to medium heat when cooking, as ceramic retains heat efficiently. 
• Refrain from using oil sprays or cooking aerosols for greasing your cookware to preserve their natural non-stick properties.
• Opt for silicone or wooden utensils over metal ones, and always prepare your ingredients on a separate surface rather than directly in the pan.

After Cooking:

• Ensure your cookware cools completely before rinsing with cold water to prevent thermal shock.
• Hand-wash your cookware with gentle dishwashing liquids and a soft sponge instead of dishwashers.
• Avoid using abrasive cleaning agents or scouring pads to prevent damaging the non-stick coating.

Enhance the non-stick performance of your Pretty Major cookware by adding a small amount of oil, butter, or ghee during cooking. A minimal quantity will result in smoother cooking surfaces, preventing food from sticking while preserving the non-stick properties of the pots and pans.

Every All-In-One Pan comes with a Pretty Major wooden spatula.

To keep your wooden spatula in the best shape possible, we recommend cleaning it with hot water and mild dish soap. Avoid using the dishwasher as the high water temperatures can result in the wood to dry out, leading to cracks. Gently blot them with a clean dish towel after and allow them to air-dry completely before storing them away. 

Wooden utensils also tend to absorb strong odours, such as garlic or oil, which may transfer to other food when cooking. Neutralise the smell by rubbing the wooden surface with the cut side of a halved lemon or with a paste made of baking soda and water.

Pretty Major offers two distinct limited warranties, exclusively valid for products purchased directly from Pretty Major.

2-Week Warranty:

This warranty covers any manufacturing defects encountered within 14 days of receiving the product.

1-Year Warranty:

This warranty covers peeling, blistering and failure of the non-stick coating within one year from the purchase date.

Customers are advised to examine their products upon delivery (within two weeks) to initiate a warranty claim. Pretty Major will replace defective products or parts based on the identified defect. Claims must include clear pictures or videos illustrating the defect. Failure to provide visual evidence may lead to the rejection of the claim.

Pretty Major reserves the right to request customers to return the product for inspection if deemed necessary, however, please note that shipping and handling costs will not be covered.

Coverage under the Pretty Major 2-Week Warranty:

• Manufacturing defects impacting cooking performance (e.g., handle misalignment, damages, dents, scratches, non-washable stains on inner coating or lids not closing properly).
• Workmanship defects such as blistering, peeling, or failure of the non-stick coating.

Coverage under the Pretty Major 1-Year Warranty:

• Workmanship defects such as blistering, peeling, or failure of the non-stick coating.

Exclusions from the Pretty Major Warranty:

• Improper use or failure to comply with use and care instructions.
• Minor imperfections not affecting functionality (e.g., cosmetic exterior damages, scratches, scuffs, stains, discolouration, normal wear and tear).
• Damages resulting from improper handling, such as:

    * Use of metal/sharp utensils such as metal spatula, knife, fork or spoon

    * Cleaning with abrasive cleaners, steel wool, bleach, or similar products

    * Exposure to thermal shock or overheating

    * Inappropriate storage practices

    * Commercial use

For warranty inquiries or service, kindly contact us at hello@prettymajorhome.com for evaluation and assistance.

Yes! Pretty Major cookware is versatile and compatible with all cooktops - such as gas, induction, ceramic, and electric cooktops.